No matter what type of vehicle you drive, it will need maintenance and eventually repairs. That said, finding a local auto shop you can rely upon for trustworthy recommendations at honest pricing can sometimes feel like a challenge. At Tires Too, our team prides itself on offering just that.
However, we also recognize that it is easy to say you’re “the best.” So, how do you go about finding such a place without the trial and error process? Here is a look at five things to check out before bringing your vehicle into just any old auto shop.
What do the reviews say?
One of the quickest and easiest ways to learn about your local auto shop is to read reviews. However, it is important to take online reviews with a grain of salt, as many reviews are meant to sabotage a good business. Use your judgment and compare any negative comments against other positive ones. You will quickly learn all you need to know, well, a lot of what you need to know anyway!
Beyond online reviews, ask those you trust the most for recommendations. Friends, family members, and co-workers are some of your best and most accessible resources for honest opinions. When narrowing your selection of local repair shops, be sure to ask these folks if they have heard of the name. Do they have any first-hand experiences with the company? If so, get the details!
Check out the team of mechanics.
A critical piece of the puzzle that is often overlooked falls with the team. While an auto shop can promise the world, the quality of the work comes down to the mechanic, so be sure to check out the team! Are the mechanics certified? If so, in what and is the certification relevant to your vehicle brand? How long have the employees been with the company? There is something to be said about high turn-over rates.
While it may seem awkward to ask, a reputable company will be happy to provide information about their team!
Does the auto shop specialize in a particular area?
Often, shops specialize in specific makes – foreign or domestic. While this is perfectly acceptable, it may not be what you require. For instance, larger families may have several vehicles in both categories. Thus, finding a shop that can handle various makes becomes ideal.
What are the policies and warranties offered?
Another telltale sign of a good, reputable shop falls in their policies and warranties. A shop that offers flexibility, open communication, and no surprise high costs while back their work is one to consider.
At Tires Too, we are a family-owned and operated auto shop located in Londonderry, NH. With decades of trusted experience, our team of ASE-certified mechanics are committed to providing an experience that will have you coming back time and again. With a no-pressure approach, affordable pricing, and advice you can trust, you can have confidence that your best interests are always first at Tires Too.